Who this is for: Anyone adding a new answer to your team's library, or fixing an existing one.
Time: 2–5 minutes per answer.
Creates a new question-and-answer pair by asking a question, reviewing AnswerPath's draft, and saving it to a project. Once saved, the pair is part of your Answer Bank and can be searched and reused.
Open the Ask a Question page.
In the input ("Ask a question about your documents…"), type the question.
Click Get Answer. The button shows Searching… while AnswerPath drafts a response.
You'll see the question, the drafted answer, and the sources AnswerPath used to write it. The sources are your own documents from the Context Hub — click them to verify.
Read the draft carefully:
Is it factually right?
Does it commit to anything you wouldn't want to commit to?
Is the wording how your team would actually phrase it?
Are there missing qualifiers ("in North America only", "for paid plans", etc.)?
Click Save to Project.
Pick the project you want the answer to live in. (If you don't have any yet, see Create a project.)
Confirm.
The saved Q&A now appears in your Answer Bank and inside the project you picked.
Once a Q&A pair is saved to a project, open the project to make changes:
In the sidebar, click Projects.
Open the project that contains the Q&A.
Find the Q&A pair in the list.
Edit the question or answer text, or remove it if it's no longer useful.
See Manage questions in a project for the full detail.
Don't save the first draft. AnswerPath's first attempt is a starting point. Almost every answer benefits from a quick human edit before it becomes part of your library.
Keep answers self-contained. A good Q&A reads well on its own, without the reader needing to know what product, plan, or customer it refers to. "Our platform" is better than "it" when the context may be stripped.
Store the question in the form someone would actually ask it. Save "Do you support SSO?" rather than "SSO availability across tiers (Q1 update)". It'll be easier to find later.
If the draft is wrong, check the Context Hub. A bad draft usually points to a missing, outdated, or low-quality document — see Tips for better answers.
