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Auto-approve by domain

You work here, right?

Who this is for: Owners and admins who want teammates from your company to join AnswerPath without waiting for a manual approval. Time: 1–2 minutes.

What it does

Lets you list email domains (like yourcompany.com) that AnswerPath should auto-approve. Anyone who signs up with an email in those domains joins your organization immediately as a Member — no pending-approval step.

When to use this

Yes, turn it on when:

  • Your team uses a single, well-controlled email domain.

  • You want to remove friction for new joiners without creating individual invites.

  • You trust everyone inside that domain with Member-level access.

No, leave it off when:

  • You use a generic or widely-shared domain (e.g. gmail.com) — never auto-approve public email providers.

  • You have contractors or partners on your domain who shouldn't have access to everything.

  • Compliance requires a human approval step for new members.

How to do it

  1. In the sidebar footer, click Settings.

  2. Go to the Organization settings page.

  3. Find the Auto-Approve Domains section ("Users signing up with these email domains will be automatically approved").

Add a domain

  1. In the input ("Enter domain (e.g., acme.com)"), type a domain.

  2. Add it to the list and save.

Rules:

  • Enter just the domain — no @, no https://, no path. acme.com is right; @acme.com or https://acme.com is wrong. If you make this mistake, you'll see "Invalid domain format. Please enter a valid domain (e.g., acme.com)".

  • If you try to add a domain that's already in the list, you'll see "This domain is already in the list".

  • When the changes save successfully you'll see "Settings saved successfully!".

Remove a domain

Find the domain in the list and remove it. Anyone who's already been auto-approved stays — removing a domain only affects future signups.

What happens to existing pending members

Turning on a domain doesn't retroactively approve the people already sitting on the Pending Member Requests list. Approve them there — see Approve pending members.

Tips

  • Start with one domain. Add your primary corporate domain (yourcompany.com), see how it goes for a week, then add subsidiaries or regional domains if needed.

  • Review the list quarterly. Domains drift — companies rebrand, get acquired, spin off subsidiaries. Check that every domain on your list is still one you'd happily auto-approve today.

  • Use invitations for high-trust roles. Auto-approve gives everyone the Member role. If you need to onboard someone as an Admin, send them a direct invitation instead — see Invite teammates.

  • Domain ≠ identity. A domain check confirms the email address's suffix, not that the person is who they say they are. Auto-approve is about convenience; for sensitive orgs, manual approval remains the safer default.

Related

  • Approve pending members

  • Invite teammates

  • Roles and permissions

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