Who this is for: Anyone adding material to the Context Hub.
Time: 2–5 minutes per source.
Puts a new file, website, or cloud-storage item into your Context Hub so AnswerPath can use it to draft answers.
In the sidebar, click Context Hub.
Click the Add tab.
From here, pick whichever source fits what you're adding.
Best for PDFs, Word docs, spreadsheets, and any file you already have locally.
In the Documents section, click Select File(s).
Choose one or more files. Supported formats: PDF, DOCX, DOC, TXT, MD, XLSX, CSV.
Click Upload Documents (the button updates to show how many you selected, e.g. Upload 3 Documents).
Watch the button change to Processing…. When processing finishes, you'll see a confirmation like "3 documents processed successfully!".
Each uploaded file then appears on the Manage tab with its status.
Best for product pages, help-center articles, blog posts, or anything hosted on a public URL.
In the Websites section, paste a public URL into the Crawl URL field.
Submit the URL. AnswerPath will fetch the page and add it to your Context Hub.
The website shows up on the Manage tab with the type Website.
This only works for publicly accessible URLs. Anything behind a login won't crawl.
Best if your team keeps its source-of-truth documents in Google Drive, OneDrive, or similar.
In the Connect Data Sources section, pick the provider.
Follow the provider's sign-in flow to grant access.
Choose the folder(s) or file(s) to import.
Every new item goes through three possible states on the Manage tab:
Processing — AnswerPath is reading and indexing the content. This can take anywhere from a few seconds to a few minutes, depending on size.
Completed — the item is live and will be used in future drafts.
Failed — something went wrong. Delete it and try again, or see Upload failed.
Upload several files at once. The file picker accepts multiple files in a single go.
Prefer the clean version. If you have both a draft and a final of the same doc, upload only the final. Two copies of similar content can pull drafts in two directions.
Name files clearly. File names help you find things on the Manage tab later. "SecurityOverview2026.pdf" is easier to scan for than "doc(3).pdf".
Hitting a plan limit? The Solo plan allows 5 documents; Professional allows up to 100. See Plans and pricing.
